Support Logs

A log file is created or updated each time an activity is performed in the SIMbox application. These log files form a record of the activities and are crucial in helping to diagnose a problem that is occurring when you run the application. Send these SIMbox logs to SimiGon's Customer Relations Management (CRM) support department (support@SimiGon.com) if you experience a problem with the application.

There are two methods of sending logs to support:

1. Send Logs to Support Utility (preferred option)
2. Manually Generate Logs if for any reason you cannot use the above-listed method (Send Logs to Support).